Shipping policy
Shipping Policy
Website Name: Fodnu
Contact Email: ffodnu@gmail.com
1. Order Processing
- Orders are processed within 1–5 business days after payment is confirmed
- Orders are not processed on weekends or public holidays
- Processing times may be extended during high-demand periods
2. Shipping Timeframes
We ship internationally. Estimated delivery times:
- Domestic Shipping: 3–7 business days (if applicable)
- International Shipping: 7–21 business days
Delivery times may vary depending on your location, customs clearance, and local postal services.
3. Shipping Costs
- Shipping fees are calculated at checkout based on destination and order size
- Free shipping may be offered on selected promotions or order values
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email
- Tracking updates may take a few days to appear depending on the carrier
5. Customs, Duties & Taxes
- International orders may be subject to customs duties, import taxes, or other fees
- These charges are the responsibility of the customer
- Fodnu is not responsible for delays caused by customs
6. Delays & Issues
- Delivery times are estimates and not guaranteed
- Delays may occur due to weather, carrier issues, or customs processing
- If your order is significantly delayed, please contact us at ffodnu@gmail.com
7. Incorrect Address
- Customers are responsible for providing accurate shipping details
- Fodnu is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer
8. Lost or Stolen Packages
- Fodnu is not responsible for lost or stolen packages marked as delivered
- If your package is lost in transit, please contact us and we will assist you in resolving the issue with the carrier
9. Damaged Items
- If your order arrives damaged, please contact us within 48 hours of delivery
- Include photos of the damaged item and packaging for faster resolution
10. Contact Us
For any shipping-related questions, please contact:
📧 ffodnu@gmail.com